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Top Emailed Questions

The following are answers to commonly asked questions emailed to Security Benefit.

If they fail to assist you with a given issue, please do one or more of the following:

  • Use our search box at the top right of all pages.
  • Email us using the form at the bottom of this page.
  • Call us at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.
I’m having trouble signing in to my SecurityBenefit.com account.

As an employer, you can access your account using our dedicated website for sponsors. If you have any questions, please contact our Service Center at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.

I’m having trouble registering for a SecurityBenefit.com account.

As an employer, you need to register for an online account using our dedicated website for sponsors. If you have any questions, please contact our Service Center at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.

I want to know if the document I faxed or mailed was received.

For the status of submitted documents, please contact our Service Center at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.