The following are answers to commonly asked questions emailed to Security Benefit.
If they fail to assist you with a given issue, please do one or more of the following:
- Use our search box at the top right of all pages.
- Email us using the form at the bottom of this page.
- Call us at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.
-
I’m having trouble signing in to my SecurityBenefit.com account.
-
As an employer, you can access your account using our dedicated website for sponsors. If you have any questions, please contact our Service Center at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.
-
I’m having trouble registering for a SecurityBenefit.com account.
-
As an employer, you need to register for an online account using our dedicated website for sponsors. If you have any questions, please contact our Service Center at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.
-
I want to know if the document I faxed or mailed was received.
-
For the status of submitted documents, please contact our Service Center at 800.747.3942, 8 a.m. to 5 p.m. (Eastern Time), Monday through Friday.